Description
- Position Type:
- Full-time
Arthea S. Glover Home: 410 863-1058 OBJECTIVE: To obtain a position within the medical field using my experience in medicalterminology and insurance verification VOLUNTEER EXPERIENCE: 3/2007-present Partners in Care Severna Park, MDVolunteer Patient Care- Assist patient to doctor s appointments- Assist with daily errands (grocery store, family visits, etc.)- Provide excellent customer service EXPERIENCE: 10/2005-01/2007 Maxim Healthcare Services Columbia, MDNew Accounts Representative- Verified insurance benefits- Phone communications with field offices and clients- Met deadlines with client’s folders- Daily use of medical terminology- Use of ICD-9 - Assisted with monthly billing on HICFA’S & UB’S- Ran credit reports on private pay accounts- Ran D & B- Business credit reports- Maintained excellent customer service at all times- Administrative duties as assigned 6/2003-9/2005 NeighborCare Pharmacy Annapolis-Junction, MDInsurance Specialist/ Pharmaceutical Billing Representative- Insurance verification, Third Party insurances- Reviewed, corrected and resubmitted rejections for timely reimbursements- Accessed customer files to verify necessary information- Documented all actions taken on account as necessary- Contacted Doctor’s offices to gain authorization for pre-certification - Assisted collectors with resubmission- Daily use of ICD-9 and CPT coding- Maintained accurate and complete records on all accounts- Advised supervisor of areas of concern HIPAA and Compliance Issues - Medicaid State Notifications, (NOE) Notice of Eligibility- Approved prescription claims for (DME) Durable Medical Equipments- Process claim to insure company’s profitability, Electronic Billing- Maintained Excellent Customer Service- Reviewed and Evaluated patient files to ensure accuracy of information- Filed patient records on a monthly basis- Followed up to ensure the completion of patient records- Entered new information into system - All other duties as assigned

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